No. 014
Turn any call into clean notesand next steps.
Chin Gregory presents · a guide on ai tools · runtime 10 min
Free guide · No. 014 · AI Tools

Turn any call into clean notes and next steps.

Finish a sales or client call and have the summary, the action items and the follow-up email ready a few minutes later. One transcript, one prompt.

Takes
About 10 minutes to set up, then a few minutes a call
Needs
A Claude account and a recording or transcript of your call
Costs
Nothing beyond your Claude plan

Hang up, paste one prompt, and the follow-up is written before the other person has closed their laptop. You get the summary, every decision, every action item with a name on it, and an email in your voice.

What you’ll need.

Get these set up first. Everything below uses them.

Some of these are affiliate links. If you sign up through one, I may earn a commission, at no extra cost to you. See every tool I use.

01

Tell this page about your calls

Your answers write the prompt and the downloads for you. They stay in your browser and nobody else sees them.

Used to sign your follow-up emails.
Leave it blank to reuse the prompt for every call.
Whatever you keep forgetting after calls goes here.
Your follow-up emails sound
02

Get the transcript

Claude works from the words that were said. Pick whichever of these matches how you take calls.

On Zoom (Pro plan or above)

  1. Once, before your next call: sign in at zoom.us, open Settings, find the cloud recording settings and tick Create audio transcript. Click Save.
  2. On the call, click Record and choose Record to the Cloud.
  3. Afterwards, Zoom emails you when the recording is ready, then again when the transcript is ready.
  4. In the Zoom web portal, open Recordings & Transcripts, then the Cloud recordings tab, then your meeting. Hover over Audio transcript and click download.

On the free Zoom plan, click Record and choose Record to this Computer, then use the last option below.

On Google Meet (Business Standard, Workspace Individual or above)

  1. On the call, click Meeting tools at the bottom right, then Transcribe, then Start transcription. Click Start.
  2. After the call, the transcript is in the organiser’s Google Drive, in the Google Meet folder. You also get an email with a link.

From any recording on a Mac

Got a video or audio file of the call? Use my free guide "Transcribe any long video, free, on a Mac" in the Vault. It turns the file into a .txt you can hand straight to Claude.

Tell people first. Let the other person know you’re recording before you start. Zoom and Meet show everyone a notice too.
03

Paste your notes prompt

One prompt does the summary, the action items and the email in one go.

  1. Open claude.ai and start a new chat.
  2. Add the transcript. A .txt file can be attached with the paperclip. For a Zoom .vtt file or a Google Doc, open it, select all, copy, and paste it into the chat.
  3. Copy your prompt below, paste it underneath and send.
Your notes prompt
Attached is the transcript of a sales call with a potential client.

ABOUT ME
- My name: [YOUR NAME]
- What I want from these notes: [WHAT YOU WANT OUT OF YOUR CALL NOTES]

Read the whole transcript first. The speaker labels might be wrong or missing, so work out who's who from what they say.

Then give me these sections, in this order:

1. SUMMARY
Five lines at most. What the call was about and where it ended up.

2. WHAT THEY SAID
The points that matter, in their own words where you can. Quote the exact line for anything about money, timing, worries or what they want.

3. DECISIONS
Everything we agreed. If nothing was agreed, say so.

4. ACTION ITEMS
A table: what, who, and by when. Only put a date if someone said one. Otherwise write "no date set".

5. OPEN QUESTIONS
Anything left unanswered, or anything I said I'd find out.

6. FOLLOW-UP EMAIL
A short email from me to them. Tone: warm and friendly, like a note to someone I like. Thank them, recap what we agreed in plain words, list the next steps with who does what, and end with the one next step that matters most. Sign it [YOUR NAME].

Rules:
- Use only what's in the transcript. Never invent a fact, number, date or promise.
- If something is unclear or the transcript is garbled, write "CHECK:" and what I need to confirm.
- Short sentences. Plain words. No filler.
You’ll get six sections: summary, what they said, decisions, action items, open questions and the email.
04

Check it before anything goes out

Claude can mishear a number or mix up who said what. Two minutes of checking keeps you from sending a wrong date to a client.

  1. Read the action items. Does each one have the right name next to it?
  2. Check every date and every number against what you remember.
  3. Sort every line marked CHECK: before you send.
  4. Read the email out loud. If it doesn’t sound like you, tell Claude what to change.
Things you can type
Make the email shorter.
Priya owns the second action item, not me. Fix the table and the email.
Add that I'll send the proposal by Friday.
Turn the action items into a checklist I can paste into my to-do app.
05

Make it one click next time

Put your instructions in a Claude Project once. Every call after that is: open the project, drop in the transcript, send.

  1. In claude.ai, click Projects in the left sidebar, then + New Project.
  2. Name it "Call notes".
  3. Click Set project instructions, paste the instructions below and click Save instructions.
  4. From now on, start each call’s chat inside this project and just add the transcript. You can type "Go" with it.
Your project instructions
I'm [YOUR NAME].

Every chat in this project starts with a call transcript. Unless I say otherwise, turn it into these sections: Summary, What they said, Decisions, Action items (a table of what, who and by when), Open questions, and a Follow-up email from me.

What I want from my call notes: [WHAT YOU WANT OUT OF YOUR CALL NOTES]
Follow-up email tone: warm and friendly, like a note to someone I like. Sign emails [YOUR NAME].

Use only what's in the transcript. Quote exact lines for anything about money, timing or worries. Only give a date if someone said one. Mark anything unclear with "CHECK:". Never invent a fact, number, date or promise.
Free plan? Projects work on every Claude plan. Free accounts can have up to five.
06

Take your downloads

Tick what you want. Each file is written from your answers in step 1.

Your tools, one more time.

If something goes wrong.

Claude mixed up who said what

Tell it who was who: "I’m the one who talks about pricing. Priya is the one asking about start dates. Redo the notes." Zoom and Meet transcripts usually label speakers, so this happens most with a transcript from a recording.

Claude made up a deadline

Reply: "Only use dates someone said on the call. Write no date set for the rest." Then check the email again.

I can’t attach the Zoom transcript

Zoom saves it as a .vtt file. Open it in TextEdit, press Command and A, then Command and C, and paste it into the chat.

There’s no transcript option in Zoom or Meet

Both need a paid plan for this. Zoom cloud transcripts need Pro or above, and Meet transcripts need Business Standard, Workspace Individual or above. On any plan, record the call to your computer and use the free transcribe guide.

The email doesn’t sound like me

Paste two or three follow-up emails you’ve written yourself and type: "Rewrite the follow-up so it sounds like these." Add those same emails to your project as files and every email after that starts closer.

What’s next

Now fill your calendar with buyers.

Your calls look after themselves now. In my free live workshop I show you how I use Claude to sell my digital products and bring in customers every day.

Format
Free live workshop